You plan to open a Malay restaurant specializing in serving Bandar Baru Bangi and Kajang traditional food: Production and Operation Management Assignment, OUM, Malaysia

University Open University Malaysia (OUM)
Subject Production and Operation Management Assignment

You plan to open a Malay restaurant specializing in serving Bandar Baru Bangi and Kajang traditional food somewhere in Selangor. The restaurant will be in mid-range price similar to Chilli’s, Ben’s, Botanica and the like. During slow customer traffic (outside lunch and dinner hour) the restaurant will serve coffee, tea, snacks, and traditional Malay kuih and a café style counter will be opened within the restaurant. Since this is a totally new restaurant, it will be a project on its own. Major activities that you need to do before the restaurant is launched is shown in Table 1.

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