Business Research Thesis, SUT, Malaysia: To examine the relationship between Services Quality and customer satisfaction in the Johor Bharu property industry
| University | Swinburne University of Technology (SUT) |
| Subject | Business Research Thesis |
Factors influencing customer satisfaction in Johor Bahru property industry. The research objectives will be:
1) To examine the relationship between Services Quality and customer satisfaction in the Johor Bharu property industry.
2) To examine the relationship between Product Quality and customer satisfaction in the Johor Bharu property industry
3) To examine the relationship between Pricing and customer satisfaction in the Johor Bharu property industry.
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