HRM3183: Car Restoration Business (CRB, Inc.) is interviewing you for a position as its human resources manager part-time: Performance Management Case Study, UPTM, Malaysia
University | Universiti Poly-Tech Malaysia (UPTM) |
Subject | HRM3183 PERFORMANCE MANAGEMENT |
CASE STUDY: Performance Management at CRB, Inc.
Car Restoration Business (CRB, Inc.) is interviewing you for a position as its human resources manager part-time, working 20 hours per week while you complete your degree. You would be the first HR manager they have ever been able to afford to hire, and the husband-and-wife owners (Al and Mary Brown) have been operating the small business for 10 years.
Get Solution of this Assessment. Hire Experts to solve this assignment for you Before Deadline.
In addition to you, they recently hired a part-time janitor. This brought the paid staff to six full-time employees: a foreman who is responsible for scheduling and overseeing the work, two auto body repair workers, a person who disassembles and reassembles cars, a painter, and a detail person who assists the painter with getting the car ready to paint and sanding and waxing it afterward. AI Brown handles sales, estimates prices, runs errands, chases down parts, and envisions the future. Mary has been doing the bookkeeping and general paperwork. The owners and employees are very proud of CRB’s reputation for doing high-quality work in restoring old cars as far back as the 1930s.
CRB pays its employees based on “flagged hours,” which are the number of paid hours that were estimated to complete the work (e.g., the estimate may say that it will take three hours to straighten a fender and prepare it for painting. When the auto body repair worker has straightened the fender, he would “flag” completion of three hours, whether it took him two or six hours to complete the work. It is to his benefit to be very fast and very good at what he
does).
CRB pays the workers 40% of what it charges the customer for the flagged hours; the other funds are used to pay the employer’s share of the taxes and overhead, with a small margin for profit. The foreman, who does some “flagged hours” auto body repair himself, is also paid a 5% commission on all the labor hours of the other employees after the car is accepted as complete by the customer, and the customer pays for the completed work.
Employees are given feedback by AI, the foreman, and by customers on an infrequent basis. Everything is going well, and the employees are working as a team. The situation was less certain in the past, and some employees had to be fired for poor work. When an employee filed for government-paid unemployment compensation saying that he was out of work through no fault of his own, CRB challenged the filing and was able to prove that Al had given a memo to the employee requesting improvements in the quality or quantity of work. There has never been a formal planning or appraisal process at CRB.
Stuck in Completing this Assignment and feeling stressed ? Take our Private Writing Services.
Get Help By Expert
Propel your mastery in HRM3183 Performance Management with the premier Assignment Helper in Malaysia. Malaysian students can pay for expert support, complemented by our renowned Management Assignment Helper in Malaysia, forging a distinctive path towards academic success marked by expertise and comprehensive assistance in performance management studies.
Recent Solved Questions
- ECO162: Microeconomic Assignment, UITM, Malaysia Students are required to find out pertinent current issues through newspaper articles, published journals, academic magazines et cetera
- Programming Assignment, APU, Malaysia At the product page clicking on the product will have a add outlet product, inside need to have a form that have a select option
- Contract law Assignment, TP, Malaysia What you have learned? What is the takeaway? What are the skills acquired from this subject? Will you be using this skill in future
- Portfolio and Risk Management Report, APU, Malaysia You are expected to read beyond textbooks and able to apply the knowledge gain from real life examples either from your working environment
- ABXM1103: MAN, SOCIETY AND CULTURE Assignment, OUM, Malaysia The International Labour Organization (ILO) reports that more than 15 million children or nearly one in every 10 children
- ACC2200: Introduction to management accounting Assignment, MUM, Malaysia Assuming you are planning to set up a business selling goods to customers in Kuala Lumpur or the Selangor area
- SQQS5053:Applied Multivariate Data Analysis Assignment, UUM, Malaysia Show that the following matrix A is an orthogonal matrix Then, compute its eigenvalues and eigenvectors.
- Freight and Supply Chain Management Research Paper, SU, Malaysia According to Ziesemer, Thomas (1995) in his study about the growth with imported capital goods
- MGT508: Select a specific Operation for an organization (1) that you work for, or (2) that you are familiar with: OPERATIONS MANAGEMENT Assignment, HU, Malaysia
- BAC305: Define an associate and Explain how to account for associates in the separate financial statements of the investor: Company Accounting Reporting Assignment, WOU, Malaysia