ELC650 Email Writing UITM Assignment Sample Malaysia

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Assignment Brief 1: Demonstrate Social Skills When Maintaining Interactions In The Workplace.

It is important to demonstrate social skills when interacting with colleagues in the workplace. Social skills are the ability to communicate and interact with others effectively. This includes being able to hold conversations, build relationships, and resolve conflicts. Here are some tips for demonstrating social skills in the workplace: 

• Be a good listener: Listening is an important part of communication. When you are talking with someone, make sure to give them your full attention and actively listen to what they are saying. 
• Be respectful: Treat your colleagues with respect and courtesy. Avoid speaking harshly or making personal attacks. If you disagree with someone, state your opinion calmly and respectfully. 
• Build relationships: Develop positive relationships with your colleagues by getting to know them and taking an interest in their lives. Find ways to connect with them on a personal level. 
• Resolve conflicts: If you disagree with someone, try to resolve them constructively and positively. Work together to find a solution that is acceptable to both parties. 

Assignment Brief 2: Explain Verbally Critical Incidents Concerning Interpersonal Communication Issues In The Workplace And Communicate Ideas Through Clearly Written Email.

Countless critical incidents can occur during interpersonal communication, simply because human interaction is so complex. However, some specific issues often come up in the workplace, and learning to communicate effectively can help prevent or resolve them.

For example, making assumptions about what others know or do not know is a common pitfall in communication. We may assume that our co-workers understand our vision and goals for a project when we have only spoken informally about it. Alternatively, we might assume they don’t know something when they do – resulting in us needlessly repeating information or providing excessive detail. In either case, it is important to check in with others to ensure that everyone is on the same page.

Another common issue is becoming defensive when receiving feedback. We may feel attacked or unfairly accused, even if the other person is simply trying to point out a problem that needs to be addressed. It can be helpful to take a step back, breathe, and remind ourselves that constructive feedback is meant to improve our work, not make us feel bad. If we can stay calm and open-minded, we can listen to the feedback and use it to improve our performance.

Assignment Brief 3: Display Positive Values And Attitudes During Professional Interaction In The Workplace.

Whether you are interacting with colleagues or clients, it is important to display positive values and attitudes during professional interactions in the workplace. This can help create a more positive work environment and build better relationships.

Some tips for displaying positive values and attitudes during workplace interactions include:

Smile – Smiling can help put others at ease and make them feel more comfortable around you. It also conveys that you are approachable and open to communication.

Make eye contact – Making eye contact shows that you are interested in the person you are talking to and helps to build trust. Avoid crossing your arms or looking away when talking, as this can make you seem unconfident or uninterested.

Listen attentively – Pay attention to what the other person is saying and show that you are listening by making occasional eye contact and nods. Avoid interrupting or finishing the other person’s sentences for them.

Be respectful – Treat others with respect, even if you do not agree with them. This includes speaking to them in a polite tone and using appropriate language.

Keep an open mind – Be open to new ideas and perspectives. This can help you see things from different angles and find creative solutions to problems.

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